FAQs

How do I log in?

If you already have an account, you can log in from the top menu, or from this here.

I’ve forgotten my password…

Please follow the ‘I forgot my password’ link on the login page.

I’m not sure if I have an account or not…

If you’re unsure whether you have an account or not, try the ‘I forgot my password’ link on the login page in the first instance, or contact us for assistance.

I’m trying to log in but am getting an error message…

ERROR: Multiple customer records linked to supplied email, please contact Box Office

If you see this error message, it means that the email address linked to your account is also linked to one or more other accounts. It may be that you have a duplicate account, or you share the email address with a partner. This confuses the system, as it doesn’t know which account to log you into… Get in touch with the office, and we will help you out.

How do I get in touch with a human being?

The Clarsach Society has one part-time administrator of staff, Toby Hawks (Monday-Thursday, 9am-5pm), who works from home. See our Contact page for details of how to get in touch.